Account statement

Hey I got say i find the statement confusing at times. It looks like the horse lost so my bet won (layed bet) but a few linutes later my account was deducted the money I won.

Market Unsettled
15:00 - Ayr / 1 mile Flat Handicap
Sep 19, 2019, 15:08:06


-£9.72
-£243.96
£2,413.00

Hey, it looks like there was a stewards inquiry in that race. The market was settled initially, before being unsettled while the inquiry took place and then finally once the result was confirmed it was settled again.

We actually have plans for a big update and will make sure to improve the account statement view to make it clearer what has happened in the case of stewards inquiry. Please do let us know if you have any further feedback on this.

thanks! I do matched betting so I usually end up with a number of bets on different outcomes at the same event and it’s quite hard to read this. something you should really consider improving

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