Missing win payment

I placed a bet on Win O’clock 16.54:0.5
Cancelled the bet as was not matched at 16.55.30
placed another £5 bet on Win O’clock 16.55.47
was matched at 16.55.47
Bet won 17.04:36
Was not paid any winnings
Why not?

Better contact directly the support team. There might be an issue or some other explanation.

If you wait for someone to send you an explanation, it won`t happen. Go and ask, friend. :wink: