Unable to withdraw

So this is what has happened.

Ages ago I deposited £150 on my bank debit card and since then have closed that bank account.

I have now deposited £200 from my PayPal account. I’ve currently got £570 in my Smarkets account but I have a monthly deposit limit of £50 which I’ve used.

I can withdraw £200 maximum to PayPal but I can’t withdraw any more than that because it insists I withdraw to the now dead bank card.

Live help says they can’t remove this card until I add a new can’t. I can’t add a new card because I can’t make a deposit as I’m at my monthly deposit limits.

So now my funds have to just sit there for 3 weeks before I can withdraw?

This situation needs resolving and shouldn’t have been allowed to arise.

Good afternoon Jon. Apologies for the late reply. I can confirm that this has been followed up and someone from the team will be sending you an email shortly. Please don’t hesitate to contact us should you have any further queries or require any assistance and we will be happy to help you out.